Product Feature

Trained Personnel & Operational Quality

Delivers service through ISO 27001-accredited operations staffed by former AUSTRAC executives and qualified AML/CTF Compliance Officers. This capability ensures consistent quality through rigorous training, operational protocols and security standards.

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Trained Personnel & Operational Quality

Delivers service through ISO 27001-accredited operations staffed by compliance specialists.

Key Benefits

Ensures processing accuracy and regulatory alignment through personnel who bring direct financial crime prevention experience.

Provides regulatory expertise

Deploys team members with AUSTRAC backgrounds who understand reporting entity obligations and examination expectations.

Maintains quality standards

Operates under documented procedures and quality controls that ensure consistent case processing outcomes.

Protects information security

Processes customer data within ISO/IEC 27001:2022 certified environment with access controls and encryption.

Commits to service levels

Delivers against agreed turnaround times with escalation protocols for cases requiring priority handling.

The Lab Platform

Simplifying compliance across the  entire customer journey

LAB Engage

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LAB Verify

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LAB Portal

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LAB Service

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Transform your 
customer journey 
with LAB Group.

Join leading institutions that have modernised their compliance infrastructure and elevated their customer experience. Schedule a demo with our team to explore how LAB Group can transform your operations.