Webull Australia Partners with LAB Group to Power Complex Account Onboarding
Australia's investment landscape is evolving rapidly, and Webull is keeping pace. The digital-first brokerage has established itself as one of the most prominent names in Australian retail investing, giving everyday investors access to ASX, US, and Hong Kong markets alongside an expanding suite of sophisticated tools.
To support its next phase of growth, Webull Securities (Australia) Pty Ltd has partnered with LAB Group to deliver a seamless, compliant onboarding experience for its most complex account types.
We are proud to welcome Webull as a LAB Group client.
Meeting the Demand for Sophisticated Investing
When Webull launched in Australia, it made a clear statement: investors here deserve the same access to global markets and cutting-edge tools as their counterparts anywhere in the world. The platform has delivered on that promise. Since launch, Webull has introduced SMSF accounts, reduced ASX trading fees to as low as $1, added cryptocurrency trading across 240+ digital assets in partnership with Coinbase Prime, and launched Vega AI, an AI-powered investment assistant available around the clock at no additional cost.
More recently, Webull launched Webull Connect, a portfolio management and execution platform purpose-built for Australian financial advisers. That marks a significant shift: Webull is no longer just a retail trading app. It is building infrastructure for the full spectrum of Australian investors.
With that growth comes complexity. Corporate investors, family trusts, SMSFs, and corporate trusts each carry distinct compliance requirements under Australia's AML/CTF framework. Getting these account types right is not just good service. It is a regulatory imperative.
Digitising Complex Entity Onboarding with LAB Engage and LAB Verify
LAB Group's LAB Engage and LAB Verify platforms power the end-to-end digital onboarding experience for Webull's direct complex account holders, covering four entity types: Australian registered companies and foreign registered companies, trusts, self-managed superannuation funds (SMSFs), and corporate trusts.
LAB also supports adviser-led journeys across all four entity types, plus individual and joint accounts, providing a comprehensive solution for Webull's wealth management offering. LAB built adviser-registration journeys to ensure that Webull's digital-first approach was fully realised for new adviser relationships. As part of this process, LAB validates Authorised Representative numbers and collects all key details of each new relationship to enable access to be provisioned within Webull Connect.
LAB Engage digitises the onboarding journey itself, collecting the right information from the right stakeholders through dynamic, adaptive workflows that respond intelligently to entity type. Rather than presenting a static form, LAB Engage identifies the applicable ownership structures, required parties, and regulatory obligations automatically, adjusting the workflow in real time. Key capabilities include:
- ASIC data pre-population: drawing directly from registry records to pre-fill company officer information and entity details, reducing errors and cutting completion time significantly.
- ABN and superfund verification: automatically validating SMSF details against authoritative government data sources.
- Configurable risk assessment and scoring: applying AML/CTF-aligned rules appropriate to each entity type and automatically triggering enhanced due diligence where required.
- CRS and FATCA compliance workflows: embedding cross-border tax reporting obligations into the onboarding journey without adding friction for the applicant.
LAB Verify handles the verification layer, confirming the identity of each individual stakeholder, from directors and trustees to beneficial owners and appointors. Through a multi-source orchestration engine, LAB Verify automates electronic identity verification to Safe Harbour standard via the Document Verification Service (DVS), and runs real-time AML screening for PEPs, sanctions, and adverse media across all parties.
Together, LAB Engage and LAB Verify compress what has historically been a multi-day manual process into a streamlined digital experience. Webull's customers get faster access to their accounts. Webull's operations team gains cleaner data, automated compliance outcomes, and clear audit trails, all managed through LAB Portal: the unified case management hub where verification outcomes, risk scores, and exception workflows are surfaced in one place.
Why Compliance Infrastructure Is a Competitive Advantage
In financial services, onboarding is often where the customer relationship is won or lost. A slow or manual process does not just frustrate applicants. It creates compliance risk and operational cost.
Webull's ambition is to deliver institutional-grade capability with a consumer-grade experience. That requires onboarding technology that can handle the nuance of complex entities, including corporate structures, multi-trustee SMSFs, and foreign-registered companies, without burdening the applicant or the compliance team.
LAB Engage and LAB Verify are built for exactly this challenge. By pre-populating data from ASIC and government registries, automating identity verification, and surfacing compliance decisions in real time, LAB Group helps Webull meet its regulatory obligations efficiently and at the pace its business demands.
A Partnership Built for Growth
"Webull is one of the most ambitious platforms in the Australian market, and this partnership reflects exactly the kind of client we are built for: fast-growing, compliance-conscious, and committed to delivering a great experience for every type of investor. LAB Engage and LAB Verify give Webull the onboarding infrastructure to scale complex entity accounts with confidence, and we are proud to support them at this stage of their growth."
Nick Boudrie, CEO, LAB Group
"We take our commitments to AML and CTF extremely seriously, which is exactly why we've chosen to partner with a market leader like LAB Group. At the same time, this partnership reflects our ambition to make the process of trading local and international markets on the Webull platform as seamless as possible, both for experienced investors, and new traders exploring the platform for the first time. LAB Group's technology aligns well with the level of service our clients expect, making it easier than ever to open both direct retail and intermediary accounts with Webull Australia."
Rob Talevski, CEO, Webull Securities (Australia)
About Webull Australia
Webull Securities (Australia) Pty. Ltd. is a leading financial services provider, holding an Australian Financial Services Licence (AFSL 536980) and regulated by the Australian Securities and Investments Commission (ASIC). As a trading participant of both the Australian Securities Exchange (ASX) and Cboe Australia (Cboe), and a principal member of the Stockbrokers and Investment Advisers Association, Webull strives to ensure the highest standards of service and security. webull.com.au
About Webull
Webull Corporation (NASDAQ: BULL) owns and operates Webull, a leading digital investment platform built on next-generation global infrastructure. Through its global network of licensed brokerages, Webull offers investment services in 14 markets across North America, Asia Pacific, Europe, and Latin America. Webull serves more than 25 million registered users globally, providing retail investors with 24/7 access to global financial markets.
About LAB Group
LAB Group is a customer lifecycle orchestration platform that digitises and automates onboarding, verification, and ongoing client management for regulated financial services firms. Through LAB Engage, LAB Verify, LAB Portal, and LAB Service, LAB Group helps fund administrators, wealth managers, stockbrokers, and platforms accelerate onboarding, reduce operational costs, and scale client operations within an increasingly complex regulatory environment. Learn more at labgroup.com.au.
Ready to streamline your customer onboarding? Get in touch with the LAB Group team.
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