Bank-grade compliance, built into your FLK workflow.
From 1 July 2026, real estate agencies must verify buyers and sellers under AUSTRAC's Tranche 2 reforms. LAB Group runs customer due diligence, identity verification, and AML screening directly inside the FLK signing journey. The same standards relied on by Australia's major banks, sized and priced for your agency.
Already on FLK? Request to activate LAB in your FLK settings. New to FLK? Sign up at flkitover.com.
A complete AML/CTF capability, delivered through one platform.
Customer due diligence, end to end
The full CDD workflow for individuals, joint parties, companies, trusts, and SMSFs. Risk assessment and Enhanced CDD are configured to your agency's AML/CTF program, so every check runs the way your program requires.
LAB EngageIdentity and AML checks, automated
Biometric ID, document verification, PEP and sanctions screening, and adverse media orchestrated in a single flow across multiple vendors. No certified copies, no in-office appointments.
LAB VerifyFull case oversight in one view
Your dedicated workspace inside LAB. Review CDD outcomes and risk assessment results, action exceptions and Enhanced CDD, access verification documents, and pull complete audit trails ready for AUSTRAC examination.
LAB PortalCompliance that runs in the background of the signing flow.
Activate LAB through FLK
Request activation in your FLK settings. LAB onboards your agency and switches CDD on for your account.
CDD triggers on the agreement
When an agreement is created, FLK triggers the appropriate CDD flow for the seller on sending, and for the buyer once they are confirmed. Existing party details flow straight from FLK, so no one is asked twice.
Buyer or seller completes CDD
They provide any further information required, verify their identity, and complete AML screening through the LAB journey on their own device.
Outcome returns to FLK
Status sits alongside the agreement and the result returns to FLK via the API. Full case detail lives in the LAB Portal.
Everything Tranche 2 requires, in the tools agents already use.
Agencies are already registered with LAB ahead of the deadline.
Foundation agencies activated LAB through FLK to get their CDD in place before 1 July 2026.
Regulatory depth and platform experience, in one partner.
When FLK it over set out to find an AML compliance partner, it was important we found someone who shared our standard of quality and depth of knowledge – so we could give our customers the same continuity of service and ease of use they’ve come to love. Agents are carrying a significant weight of regulatory obligations now, and our job is to solve that for them: to bring it all into one seamless flow for agents and their clients, so they can navigate the requirements with ease and get back to what they do best – listing and selling property. LAB Group was the clear fit.
Run a platform your customers rely on? Embed compliance into it.
The FLK integration is a blueprint. LAB embeds AML/CTF customer due diligence into the platforms agents, advisers, and clients already use, so compliance becomes a feature of your product, not a separate destination. We bring the regulatory engine; you keep the customer relationship and the experience.
The integration model
More than technology
Through LAB Service, agencies and platforms can layer independent AML/CTF advisory, program design, staff training, and on-demand operations support around the platform. No AML/CTF program yet? The free LAB AML/CTF Program Wizard drafts one tailored to your agency in minutes.
Your questions, answered.
Quick answers to the questions agents ask most. The full Agent FAQ covers timing, complex entities, AUSTRAC reporting and more.
When do I need to verify the vendor and the buyer?
Before you act for them. Verify the vendor before or at the signing of the agency agreement, and the buyer before contracts are exchanged. Don't wait until settlement. For off-the-plan sales, verify at contract signing.
Do my clients need to download an app?
No. Clients get a link by SMS or email and complete everything in their browser on a phone, tablet or computer. Most individuals finish in under 5 minutes. Companies and trusts take longer because directors, trustees and beneficial owners are included.
If I use LAB through FLK, is my agency fully compliant?
LAB covers customer due diligence: identity verification, PEP and sanctions screening, beneficial ownership mapping and your audit trail. Your agency still needs its own AML/CTF program, AUSTRAC enrolment, a compliance officer and staff training. The free LAB AML/CTF Program Wizard can draft a program tailored to your agency.
What if the buyer or vendor is a company, trust or SMSF?
LAB runs an ASIC company check or captures trustee details, then maps ownership through every layer until it reaches the natural persons who own or control the entity, generally anyone with 25% or more. All directors, trustees and beneficial owners are included in the one engagement.
Do I have to verify every interested buyer?
No. For private treaty sales it's the buyer in serious negotiations before exchange, not everyone at an open home. For auctions, send the verification link as part of bidder registration so bidders are verified before auction day. If a bidder wins without being verified, AUSTRAC allows you to complete it as soon as reasonably practicable after the auction.
What happens if a client comes back high risk?
A high-risk result doesn't mean you have to stop. Enhanced due diligence starts automatically, collecting source of funds and source of wealth, and you then decide whether to proceed under your AML/CTF program. False positives on common names can be reviewed and documented in the LAB Portal.
Does LAB report to AUSTRAC for me?
No. LAB gives you the risk assessment, screening and case management to spot when a report may be needed, but the decision to file and the filing itself stay with your agency as the reporting entity.
Where is client data stored, and for how long?
All data is stored in Australia and kept for 7 years, as the AML/CTF Act requires. Only authorised users in your agency can access it, and you can export records from the LAB Portal whenever AUSTRAC asks.
How is it priced and billed?
You pay per engagement with no monthly subscription. Individual checks are $35 and company or trust checks are $65 (AUD, ex GST). For agents on the FLK integration, billing runs through your FLK account.
How do I get started?
Already on FLK? Request to activate LAB in your FLK settings. New to FLK? Sign up at flkitover.com, or contact the LAB team and we'll set up your agency.
Talk to LAB about AML/CTF for your agency or platform
Tell us about your agency or platform and our team will get back to you. See how LAB brings customer due diligence, identity verification, and AML screening into the FLK workflow, ready for AUSTRAC's Tranche 2 reforms.